As a mother, she could empathize more with the anger in the comment section, especially when she thought about the supplies she had bought for the children, and a wave of fear washed over her.
She placed the tablet on the coffee table. "I need to pack those things away."
Throw them all away!
Fu Jingshu gently pulled her to sit on the sofa. "Don't worry, I stopped the children from using them a long time ago."
Shen Qingqing was full of regret. "I'm sorry, I should have trusted you sooner."
"It's alright, it's not too late to realize it now." Fu Jingshu flipped the tablet on the coffee table. In just a few words, several hundred more comments had appeared. "The most important thing now is to quickly come up with a solution."
Shen Qingqing said solemnly, "I need to go find Mr. Fang and apologize first, then make compensation and corrections."
"He may not be willing."
"Why wouldn't he be willing?" Shen Qingqing's brows held a hint of coldness. "He's the one who made the mistake, so he should admit it and make proper compensation. Otherwise, I'll look down on him."
Seeing her indignant look, Fu Jingshu couldn't help but smile. He lowered his voice, imbuing it with tenderness. "You're so smart, you must have thought of why he wouldn't admit it."
Shen Qingqing was angry just now and hadn't thought carefully. Now, upon careful consideration, she understood.
Although the internet was in an uproar, it wasn't solid proof yet. As long as Mr. Fang didn't come out and make a statement, they could delay it for a while.
But once he truly admitted his mistake, no matter what reason he gave, it would indicate that the company's products indeed had problems.
At that time, all the goods sold would inevitably be returned.
This was a colossal loss.
Mr. Fang probably couldn't bear it.
Her beautiful face turned cold and fearsome. "Even so, if he made a mistake, he must admit it."
She put down the tablet and got up to walk out. Fu Jingshu quickly followed. By the doorway, he said, "Xixi, stay at home with your brother and sister. Don't open the door for strangers."
"Mm-hmm, I know."
Shen Jinxi nodded understandingly.
Fu Jingshu and Shen Qingqing got into the car. They drove in silence. He looked at her cold face and sighed softly, fearing that her mood would worsen after meeting Mr. Fang.
At this juncture, meeting Mr. Fang was not a good thing, as it could easily trigger new public opinion. Therefore, the two arranged a secret meeting with Mr. Fang.
The meeting place was a teahouse.
The teahouse was a bit secluded, but it was a rare Chinese-owned teahouse with excellent flavor.
However, many Americans didn't particularly like tea. Instead, Chinese students studying abroad or business travelers liked to come here for a cup of tea.
Mr. Fang also didn't like tea, but since he had agreed to the location, he didn't complain. As soon as he entered, he sat opposite them.
Shen Qingqing offered him a cup of tea. He took a sip and frowned.
"The taste is decent."
Shen Qingqing said faintly, "Mr. Fang, you should know about what's happening online."
Mr. Fang paused, his hand holding the teacup. "What if I know, and what if I don't? What has already happened cannot be changed just because I know."
"But you can make amends," Shen Qingqing didn't want to beat around the bush and said directly, "Many people are now cursing Mu Guang Company. Mr. Fang, this company is your life's work. I believe you wouldn't want to see it being pointed at by everyone."
Mr. Fang stared at the tea leaves floating in his teacup, remaining silent.
"Since I'm here, I've come up with a solution," Shen Qingqing spoke to herself. "As long as you hold an apology conference, in front of reporters, apologize, admit your mistakes, and promise that you will make compensation. If you sincerely admit your mistakes, I believe people will give you a chance."
Mr. Fang slowly said, "You're asking me to smash my own brand."
"If you don't smash it, will your brand still be intact?"
The internet was already in an uproar. If it were something else, there might be a chance for recovery, but this time it was children who were harmed.
A mother's strength is not just a saying.
Mr. Fang pursed his lips, almost stubbornly. "I will not apologize."
Shen Qingqing was not surprised by his words and persuaded him, "Mr. Fang, I advise you to think carefully. If you insist on going your own way, your company will not have a good end."
Mr. Fang looked at her expressionlessly. "I will not apologize."
He had just found his child and wanted to treat her well. If his company had problems, he wouldn't be able to provide the best life for his child.
After speaking, he stood up and turned to leave without hesitation.
Shen Qingqing wanted to say more, but Fu Jingshu stopped her. "You can't change someone who insists on going their own way."
"Is that so?" Shen Qingqing thought of something and smiled slightly. "I can't change him, but that doesn't mean others can't."
"You mean..."
Fu Jingshu looked at the smile on her face and seemed to understand something.
As Fu Jingshu had predicted, Shen Qingqing went to find Lin Wanxin. Lin Wanxin didn't know what was happening online yet. After learning the cause of the matter, she immediately expressed her willingness to persuade Mr. Fang.
When he saw Lin Wanxin appear, Mr. Fang subconsciously looked at Shen Qingqing. "Why did you bring her here?"
Shen Qingqing said faintly, "If she didn't come, you wouldn't apologize."
"Even if she's here, I won't!"
Mr. Fang's face turned ashen, and he turned away, not looking at Lin Wanxin.
But at this moment, a childish voice sounded from behind him. "Daddy..."
Mr. Fang froze instantly.
Lin Wanxin led Xingyao to his side and asked gently, "Fang Hui, I'm not persuading you. I just want to ask, do you really want me and our child to watch your company's products harm others, and then you go to jail for this matter? What will we do then?"
Xingyao beside him also looked a little scared. "I don't want Daddy to go to jail."
Hearing the sadness and fear in his wife's voice, and the hidden fear in his daughter's young voice, Mr. Fang closed his eyes and let out a long breath.
After a while, he turned around and looked at his wife and daughter helplessly.
"You two really are... my bane."
Lin Wanxin held his hand. "I will be with you, and our child will be too, no matter what happens."
Fang Hui took a deep breath, looked up at Shen Qingqing, his gaze complex. "I knew you were smart, but I didn't expect you to find my weakness so quickly."
"Let's go, the apology conference is waiting for you."
It turned out that on the way, Shen Qingqing had already arranged for an apology conference and invited many reporters. According to her idea, Mr. Fang would definitely go.
As for Fu Jingshu, his approach was simple and crude: if he wouldn't go, they would tie him up and take him.
Mr. Fang then realized that no matter what, he had to go today. It was just a matter of whether he walked there or was carried. He helplessly rubbed his forehead, finding it both amusing and exasperating.
"Alright, I'll go."
Upon arriving at the conference, facing the questioning of numerous reporters, Mr. Fang sincerely apologized. "I admit that this was my oversight. I was greedy for cheap prices and didn't inspect the goods carefully when sourcing them, which led to this incident. I was focused on saving everyone some money, but I forgot that for children, no amount of money is too much. We don't seek the most expensive, but the best."
The reporters gradually fell silent.
In the entire hall, only his voice could be heard.
"I am willing to bear all responsibility and compensation for the accidents that have occurred. From today onwards, the production of this batch of goods will be completely halted."
A reporter asked sharply, "Mr. Fang, you are stopping production this time, but what will you do if the next batch of products has problems?"
"For future products, I will ensure strict inspection, provide certificates, and offer warranty and return services. If any problems arise again, our company is willing to compensate and bear responsibility. No matter when, products purchased from my company will always be guaranteed."
"Furthermore, I apologize again to everyone for this oversight. I am truly sorry!"
Fang Hui left the podium and bowed deeply.
This apology conference was effective, especially after the conference, many of the products were bought back by the company at the original price, and new products and warranty services were provided.
As a result, many children did not suffer any harm, and their products were recalled.
The company's reputation was somewhat salvaged. As for those who were harmed, Fang Hui personally apologized and provided compensation with a sincere attitude.
This made it difficult to find fault with him.
Fortunately, the children were not in life-threatening danger, only suffering minor injuries and mild allergic reactions. Moreover, apart from the quality issues, most of the company's supplies were of good quality.
They were affordably priced, making them the first choice for many people.
The incident gradually subsided, and the online commentary was also brought under control.