This extremely bizarre and absurd case, following the announcement by Jiangnan Group, quickly sparked heated discussions nationwide. Jiangnan Group once again dominated various trending topics, and internally, the company was naturally in chaos.
“Brother-in-law, over 10% of our company’s employees have resigned. Are you trying to prevent our company from operating normally!” Leng Zhiruo complained dejectedly to Huang He.
“If people resign, just hire more. Anyway, your company’s main business doesn’t require any outstanding talent. Even an old aunt found on the street could do it. If 10% resign, just hire another 10%. What’s so difficult about that?” Huang He said with a smile.
“But the entire company is in a panic. Many people are not focused on their work, constantly worried they will be reported and sent to jail by the company!” Leng Zhiruo said.
“If you do nothing wrong, you won’t fear a knock on the door in the middle of the night. I guarantee most people are quite steady. It’s just some guilty conscience fellows who want to show you a scene of panic so that you’ll run to me and complain like you are now, asking me to end this operation!” Huang He said calmly.
“I ask you, have you gone down to the grassroots level to see? Have you talked to ordinary employees and asked them how they view this matter? Instead of listening to the reports from your high-level executives!”
“Ah!” Leng Zhiruo blinked in surprise, then shook her head. “Brother-in-law, with your mind set on this, I can’t go anywhere else. I can only stay in the office, handling various affairs for the national branches. Where would I find the time to go to the grassroots level?”
“I went!” Huang He said calmly. “I visited three provinces and 18 grassroots units these past few days, directly interacting with the lowest-level employees. You might not believe the results. When I asked them what they thought of the company’s internal self-inspection operation, they all gave thumbs up and said they were very happy about this self-inspection operation!”
“I asked them why. Because they finally had the opportunity to report the management personnel who had improper conduct and often bullied them. Many unruly leaders were kicked out. Among the grassroots employees like them, there were also many who didn’t do their jobs properly and preferred to engage in petty schemes; many of them were also cleared out.”
“This made those who are steady in their conduct, dislike causing trouble, and prefer to work honestly feel very happy and comfortable. And since those bad apples left, they feel the entire company atmosphere has improved. Those who work honestly now have opportunities for promotions and salary increases. They feel very happy and praise the company’s self-inspection operation!”
“……” Leng Zhiruo opened her mouth, and after a while, she said with a wry smile, “I understand. I’ll get rid of those who told me everyone is in a panic.”
“Fine, since we’ve set the rules for self-inspection, we must follow them!” Huang He said with a smile. “But you must tell all employees that this self-inspection operation is not temporary; it will continue indefinitely. Even if I die, this rule will not change. The company accepts all sorts of complaints from all over the world every day!”
“However, receiving complaints is not the most important thing. What matters is your attitude. I’ve said it before in the company: any complaint, as long as it’s not some nonsensical, joking complaint.”
“An employee who is complained about for the first time will be directly suspended for one day. If evidence is obtained, the review must be completed within three days, publicized online, and a result must be reached within five days and submitted to the police. After the police issue their investigation results, a decision must be made within one day, and all this information must be publicly disclosed to everyone!” Huang He said calmly. “Only by doing these points I’ve mentioned can this self-inspection movement guarantee that Jiangnan Group will continue to operate cleanly from top to bottom.”
“But brother-in-law, the company always has some unsavory dealings, such as with some officials. Some things are necessary, we can’t possibly…!”
“I understand that. Therefore, the company will establish a special, invisible department. In the future, all matters involving the government will be handled by this invisible department, and all its affairs will be personally controlled by me, and it will not be subject to the management of this self-inspection system!” Huang He rubbed his nose.
Although saying this was quite self-deprecating, Jiangnan couldn’t expose the officials’ dealings, could it? This was a true taboo, and it had to be suppressed at all costs.
“I understand. But brother-in-law, why do you have to go to such lengths?” Leng Zhiruo asked, confused. “Other companies also have similar issues. Everyone has gotten by this way. Why do we have to be so thorough and so unreasonable?”
“Because this can separate individual actions from company actions!” Huang He said calmly.
“Uh…” Leng Zhiruo’s expression clearly showed she didn’t understand.
“I ask you, if the highly publicized wx case that is currently causing a stir, if it hadn’t been exposed by our company ourselves, but was reported and complained about by others, and publicized online first, forcing our company to handle it, what would the situation be?” Huang He asked.
“Then…” Leng Zhiruo fell silent.
“Then the entire company would be implicated by these two individuals. It was clearly an individual action, but it would directly escalate to the entire company, making the people nationwide think that all employees of Jiangnan Group are such shameless individuals.”
“If one employee does such wx things, then the entire company, in the eyes of the public, is full of wx perverts, and I, Huang He, am the king of all wx perverts. What would the company’s reputation fall to?”
“Therefore, I want to use this method to establish this system of self-reflection, self-inspection, and self-disclosure, to directly sever the company from employees’ individual actions. In this way, our company will never have to worry about its reputation plummeting to the bottom because of one or two bad apples in the future!” Huang He took a deep breath and said with deep emotion.
Huang He couldn’t help but recall a sensational scandal from before his transmigration. A large company like Alibaba, due to one scandal, was directly labeled the same as India. It was estimated that Brother Ma, who had managed his personal brand for over a decade, never dreamed that such a day would come.
“Brother-in-law is brilliant. But brother-in-law, I have another question!” Leng Zhiruo’s lips suddenly curved upward slightly.
“What question?” Huang He’s hand unconsciously rested on Leng Zhiruo’s butt.
“What if someone complains about you, saying you put your hand on your sister-in-law’s butt, would you have to resign to take responsibility?” Leng Zhiruo asked with a smile.
—————
Huang He had initially expected Jiangnan Group to take three months to stabilize internally.
However, reality was much smoother than expected. In less than a month, Jiangnan Group stabilized from top to bottom. Although over 10% of people resigned, more fresh blood joined.
And those outside scoundrels were intimidated by Jiangnan’s system and dared not apply to join Jiangnan. Therefore, those who dared to join Jiangnan at this time were all people with clear consciences, so the atmosphere within Jiangnan was extremely upright, laying a solid foundation for the miracle of zero scandals for Jiangnan Group in the next few decades.
At the same time, to everyone’s surprise, even during the most chaotic month, Jiangnan’s performance actually grew.
Although it wasn’t as terrifying as in June, compared to July, Jiangnan’s performance still increased by about 50 million RMB, reaching an astonishing 500 million RMB in total monthly sales.
While there was still a significant gap from the 800 million RMB sales performance in June, that was achieved with the boost from the fire heroes, and it was unlikely this achievement would be surpassed in the short term.
In addition to performance growth, Jiangnan Group also accomplished another major task, which was the completion of the reform of the Jiangnan Coin system.
Since the incident with Tong He, Jiangnan Group had been building a brand-new Jiangnan Coin system, and this work was finally completed in August.
In fact, Huang He knew very well that to make Jiangnan Coin impossible to counterfeit, any hardware defense would have vulnerabilities. The best method was to implement an online verification system.
This meant that the issuance and回收 of every Jiangnan Coin would require communication with the backend database of the central network, recording, and then comparing data.
This way, the data center would have a clear record of the Jiangnan Coins on each card, making it impossible to artificially add Jiangnan Coins to the card.
Although he knew how to do it long ago, it was difficult to implement in the current state.
This was because to achieve this, a network was required. However, at this time, only wired networks were developed, and wireless networks were still under construction.
Although major cities nationwide already had 2G networks, in more remote areas, 2G networks simply didn’t exist.
Huang He originally planned to wait until 3G networks became popular before implementing a comprehensive reform. However, with things having reached this point, he had no choice but to start early.
Thus, Jiangnan Group announced the withdrawal of Jiangnan Coin exchange rights from all mobile stalls, retaining only the exchange points at physical stores.
This was because mobile stalls could not guarantee broadband network access. Although 2G existed, the current wg network was not worth mentioning.
Therefore, Huang He simply canceled the exchange rights for all mobile stalls and transferred these exchange rights to physical stores. Users who wanted to exchange Jiangnan Coins would have to go to physical stores to do so. This was because physical stores could be directly connected to the network, allowing all data exchanges to be linked to the company headquarters’ server.
At the same time, whether exchanging goods for Jiangnan Coins or using Jiangnan Coins to purchase goods, it was necessary to scan the QR code that came with the product to change the product’s status.
In the future, any top-up or deduction of Jiangnan Coins from the magnetic stripe card would require comparison and correction with the internal data of the head office. If the data in the two databases was found to be inconsistent, the card would be automatically frozen and await detailed investigation.
In this way, all Jiangnan B data would be directly controlled by the head office. Even if any branch or individual tampered with the data in the magnetic stripe card, it would be useless.
Such methods were common five years later, but at that time, they were very advanced. Besides the banking industry, no other enterprise had such a physical customer data interaction system.
Oh, speaking of QR codes, Huang He always thought this thing only appeared after 2008. And according to some online self-media articles, it was invented by the Japanese, and they did not charge patent fees, allowing it to be used for free worldwide.
As a result, when Huang He prepared to launch QR codes, he investigated and discovered that QR codes had actually appeared in the 1980s and were an open-source database. Anyone who connected to the database could extract unused QR codes.
This made Huang He somewhat understand why Japan appeared so advanced. It turned out that everything was just hype.