"A video that makes you laugh and cry?" This statement immediately piqued the curiosity of all the audience members present. Liu Qiangdong, without any pretense of building suspense, directly instructed the staff to play the video on site.
While the video was being prepared, Liu Qiangdong explained, "Our investigators contacted the user immediately. Their attitude was very friendly and cooperative, assisting us with much of the investigation. I would like to express my sincere gratitude to this user."
"During the investigation, we learned from the user that this unfortunate cat was actually semi-feral. It was not confined to the house but was free to go out and play at any time."
"Every night after dark, this cat would typically not stay at home but would go out adventuring, only returning at dawn. There was even an instance where it disappeared for a full month but eventually returned on its own!"
"Therefore, we were very curious about what exactly happened to this cat on the night it consumed the cat food, leading to its unfortunate demise the next morning."
"So, we attempted to investigate the cat's activity trajectory, but this was very difficult, as humans cannot determine a cat's movements. However, dogs can!"
"We borrowed a cute police dog, let it sniff the cat's scent, and the police dog then retraced the cat's path. We discovered that the cat went directly into a shop and then headed home. Thus, the cat should have only visited this shop that night. Upon investigating this shop, we were surprised to find that it was a pet shop, dealing in pet supplies, pet boarding, and pet breeding services."
"Concurrently, we learned a startling piece of information from the pet shop owner. The night before last, he forgot to close a window, and a thief snuck into the pet boarding room, opened all the pet cages, and released all the pets inside. Several pets even escaped through the gaps in the window and their whereabouts are unknown, causing the shop immense trouble."
"When we asked who this thief was, the shop owner, with a wry smile, pulled out a video tape. It turned out he had installed surveillance cameras in the pet boarding room, and the cameras had recorded the thief's criminal behavior in its entirety. Please watch!"
As Liu Qiangdong finished speaking, the video playback began. Initially, the pet boarding room in the footage was very peaceful. All the cats, dogs, and other small animals were inside their cages, with no issues.
At precisely 1:32 AM, the situation changed. A window in the room was slightly ajar, the very window the owner had forgotten to close securely. Then, a greyish-yellow figure squeezed through the gap.
It was naturally not a human that could squeeze through such a narrow window gap, but a cat.
Soon, reporters present recognized this cat as the unfortunate deceased kitten. After all, photos of this kitten had been circulating all over the internet for the past few days, and most reporters present had seen them.
'Is Liu Qiangdong trying to tell us that this kitten died from eating cat food at the pet boarding facility?' a reporter mused, already contemplating how to refute Liu Qiangdong's claims. Well, the logic was simple enough: eating food from the boarding facility didn't necessarily mean other cat food was problematic, and the fact that the boarded pets hadn't died was evidence in itself.
However, the next moment, a scene that stunned everyone unfolded. The stray cat that had squeezed in suddenly saw a cage containing a white kitten. With a gentle paw, it manipulated the latch on the outside of the cage and directly opened it, releasing the silver kitten inside.
"Let me explain!" Liu Qiangdong said, picking up the microphone. "Through our investigators' inquiries with the owner, we learned that the cages in the boarding facility are generally not locked. Most pet boarding shops worldwide also do not lock their cages, as locking them would require unlocking, which wastes a lot of time."
"Therefore, the boarding cages use a special type of simple lock. By pulling the latch from the outside, the cage can be opened directly. However, the animals inside are absolutely incapable of opening the latch. This way, even without a lock, pets cannot escape from their cages."
"But they never expected that another animal would open the cage latches from the outside!" As Liu Qiangdong's words concluded, the silver kitten had already jumped down from the cage. It let out two meows, a soft and alluring sound, much like the cry of a young maiden.
"Isn't that mating season for cats?" several cat-owning reporters couldn't help but laugh. As is well known, cats have a mating season annually, during which they emit a unique call to attract male cats, like the sound they were hearing now.
What followed were scenes unsuitable for polite company. After a period of animalistic combat, the silver kitten left, apparently satisfied. However, this spectacle ignited the other cats present. After witnessing a live demonstration, how could the other female cats bear it? They all began to meow.
Hearing so many calls, the instincts ingrained in the yellow cat's genes were triggered. It paid no mind to the battle it had just fought. It found the cage of another silvery-white female cat, directly dislodged the latch, and then another scene, inappropriate for general audiences, ensued.
As it turned out, cats do have preferences. For instance, this yellow cat showed a particular fondness for silvery-white female cats, and there happened to be quite a few of them present. Thus, it became uncontrollably involved, releasing all the silvery-white female cats, without exception, and engaging in amorous activities with them.
At this point, the yellow cat should have departed. But the problem was that after the other silver cats were released, they began to actively manipulate the latches of other cages, quickly opening them and freeing the other animals and female cats confined within.
Then, this sole yellow male cat found itself surrounded by over a dozen female cats. These female cats completely encircled the yellow cat, leaving it no chance to escape, and then followed scenes of utter devastation.
After an unknown number of encounters with the female cats, the yellow cat finally seized an opportunity and managed to escape through the window. However, its movements were noticeably less agile and swift than before; it walked somewhat unsteadily, its body clearly exhausted.
The surveillance footage ended here. The reporters were doubled over with laughter, while Liu Qiangdong, suppressing his own amusement, said,
"After discovering this video recording, we immediately commissioned a veterinarian to conduct an unprecedented examination on this poor kitten. It was found to have a large amount of blood in its kidneys and urinary tract, and its kidney function was in a state of collapse. Thus, the veterinarian concluded that the kitten likely died from physical exhaustion due to excessive activity."
"Actually, this situation does occur in humans, and cats, with their more delicate constitutions, are even more susceptible to it!"
"Finally, all I want to say is that although the death of this poor kitten is truly heartbreaking, at least it left this world in a state of happiness!"
"We immediately presented our investigation results to the user. After reviewing our findings, they acknowledged the accuracy of our investigation and agreed not to pursue any legal action or accusations against us, as this incident was entirely unrelated to our Oriental Amazon."
"However, it is undeniable that, for various reasons, this yellow cat became closely associated with Oriental Amazon. We very much wanted to do something for this poor yellow cat, so we went to great lengths to find all the female cats in the video that had interacted with the yellow cat."
"Following testing, it was confirmed that a total of 4 female cats showed signs of pregnancy. With the consent of the owners of these 4 female cats, Oriental Amazon will undertake the responsibility of adopting all the offspring that these 4 female cats will soon give birth to. One kitten that most resembles the yellow cat will be presented to the owner who lost their beloved pet, while all the remaining kittens will be raised by Oriental Amazon."
"They will become the Amazon War-God Meow Meows of the Oriental Amazon jungle, the collective pets of everyone in our company, and will live with us striving in this world, bringing joy to everyone!" As Liu Qiangdong finished speaking, warm applause erupted once more.
Amidst this applause, Liu Qiangdong continued to announce that despite both incidents being proven as misunderstandings, Oriental Amazon had still learned valuable lessons from them. They decided to implement three major after-sales service policies for all users. Firstly, a seven-day return policy, meaning all products purchased within seven days, as long as their original salability is not affected, will be accepted for returns or exchanges for any reason.
Secondly, a deferred free policy: if a product exceeds the promised delivery time, it will be fully refunded, and the product itself will be delivered to the user, effectively a free gift.
The third policy is a ten-times compensation for fakes: if a user can provide evidence that a product purchased on Oriental Amazon is fake or has serious quality issues, instead of a full refund, they will receive ten times the compensation.
All these policies are to be witnessed by the reporters present, with countless camera lenses testifying. As long as you can find fault with Oriental Amazon, you will immediately receive corresponding compensation!