After resolving the return incident, the sales department manager approached Tang Li.
He first introduced himself, "Hello, I am the sales department manager of Jiangcheng Exchange No. 3. My surname is Guo."
Then he asked, "Could you please elaborate on the process of how this mechanical arm was damaged?"
Tang Li was not worried about the exchange shirking responsibility, as everyone was paying attention. Even if the exchange refused to accept the return or offer compensation, she had already stored the intact mechanical exoskeleton in her space. The damaged one was merely a replica.
Frankly, Tang Li was quite satisfied with the mechanical exoskeleton. Moreover, the widespread fame of the mechanical exoskeleton in her previous life proved that it did not have significant issues. The only reason she hadn't stored the damaged mechanical arm in her space and replicated a new one was to understand the cause of damage to the one she possessed.
Hearing Manager Guo's question, she truthfully recounted the process of the mechanical arm's damage. Finally, she added, "Manager Guo, there should be surveillance in the area where I was demonstrating. You can check it."
Upon hearing Tang Li's suggestion, Manager Guo quickly found someone to retrieve the surveillance footage. After watching it, it was indeed as Tang Li had stated. The exoskeleton had been fine during running, jumping, and somersaults, but it malfunctioned only when practicing combat techniques.
"What? You can't engage in combat while wearing a mechanical exoskeleton? Then I can't use martial arts while wearing one either?" Before anyone else could speak, Peng Yixuan exclaimed.
Manager Guo, however, shook his head and denied it, "That's impossible!"
"From the moment the mechanical exoskeleton was invented, it considered the possibility of various force directions, and its impact resistance is very strong. It won't be damaged by using combat techniques or martial arts!"
"To find out, why don't I demonstrate a set of martial arts?" Peng Yixuan said. She then stood up and performed a set of martial arts in front of everyone. This set of martial arts was extremely vigorous and fierce. During the transitions between moves, one could even see afterimages of the mechanical exoskeleton and hear the whistling wind.
After finishing the set of martial arts, Peng Yixuan felt extremely fatigued. This fatigue was not physical exhaustion, but mental exhaustion. "I can't do it anymore, I'm so tired," Peng Yixuan waved her hand, her posture even becoming unstable. "Sister Tang Li, you are too amazing. You can control the mechanical exoskeleton to perform so many high-intensity movements, and you don't feel tired at all..."
Tang Li heard this and touched her nose. Was this tiring? Why didn't she feel it? Tang Li felt it was quite effortless. However, after this set of martial arts, Peng Yixuan's mechanical arm remained intact.
Manager Guo then said to Tang Li, "Ms. Tang, this mechanical arm was indeed not deliberately damaged by you. Our exchange will refund the full 3.6 million points you spent."
Tang Li frowned upon hearing this and asked, "Then this mechanical exoskeleton?"
Manager Guo said with a look of apology, "Ms. Tang, this is the first time we've encountered such a situation. The damaged mechanical exoskeleton needs to be taken back to the research institute to investigate the cause of the mechanical arm's damage, to prevent such situations from happening again. So... can you understand?"
Tang Li raised an eyebrow. The way he phrased it was quite tactful, wasn't it just asking for the item back along with the refund? However, Tang Li already had an identical mechanical exoskeleton in her space, so she didn't mind returning the damaged one. But...
"Manager Guo, I am still very interested in the mechanical exoskeleton. I also really want to find out the reason for the damage to this mechanical arm."
Hearing Tang Li's words, Manager Guo understood. "Ms. Tang, please wait a moment. I will contact the research institute and convey the situation here and your request to them."
After obtaining Tang Li's consent, Manager Guo went to contact the Jiangcheng Research Institute. Shortly after, he returned and said to Tang Li, "Ms. Tang, the Jiangcheng Research Institute has also agreed to compensate for your losses. They will build a customized mechanical exoskeleton for you at cost price."
"If you are willing to personally visit the research institute and cooperate with them in finding the cause of the mechanical arm's damage, they will even build it for you for free!"
Hearing Manager Guo's words, Tang Li asked, "Now?"
Manager Guo said, "Of course, the sooner the better."
"Then what are we waiting for? Let's go!" Whether it was free or not was secondary; the main thing was that Tang Li wanted to find the cause of the mechanical arm's damage.
The Peng father and daughter also said they could take public transport back. Returning to the underground parking lot, Tang Li helped the Peng father and daughter take their protective suits from her car, and then followed the exchange's car to the research institute.